Shelli Ryan Speaks With Loren Moss About Blockchain's Role In Omnichannel Customer Experience & BPO.

Long-time CX Industry luminary Shelli Ryan was on hand, and was kind enough to spend a few minutes with Executive Editor Loren Moss of Finance Colombia and Cognitive Business News to talk about the specific challenges the BPO & CX sector faces when marketing up and down the hemisphere, along with some exciting new things she is doing in the field of blockchain as applied to customer experience.

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